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Web Survey Bibliography

Title Internet versus Mail as a Data Collection Methodology from a High-Coverage Population
Author Bates, N.
Year 2001
Access date 10.05.2004
Abstract This paper reports results of a split-panel Internet mode experiment administered among a high-coverage employee population. In the Fall of 2000, the U.S. Census Bureau implemented an employee organizational assessment survey. A mode experiment was embedded within the larger survey to study the mail response rates, data quality, and respondent characteristics of data collected via the Internet. At Census headquarters, a random sample of employees (n=1,645 ) received a paper questionnaire while another random sample (n=1,644) received a letter instructing them to respond using the Internet. To control for coverage error, both samples were restricted only to those employees with Internet access. The paper addresses the following research questions: 1) Is there a difference in response rates between the paper and internet panels? 2) Is there a difference in response time between panels? 3) Is there a difference in item nonresponse between panels? 4) Is there demographic under-representation of certain groups among Internet respondents? 5) Are there substantive attitude/opinion differences on the organizational assessment questions between paper and Internet respondents?
Year of publication2001
Bibliographic typeConferences, workshops, tutorials, presentations
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Web survey bibliography - 2001 (57)

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